- Can I monitor available build containers?
- How do I provision admin users?
- How can I retrieve the passphrase and private IP address if it is lost?
- How can I change my passphrase?
- How can I gracefully shutdown a Builder instance?
- Is it possible to run iOS/macOS builds on CircleCI?
- Why is Test GitHub Authentication failing?
- How can I use HTTPS to access CircleCI?
- Why doesn’t terraform destroy every resource?
- Do the builders store any state?
- How do I verify TLS settings are failing?
- How do I debug the Management Console (Replicated)?
Can I monitor available build containers?
Yes, refer to the Introduction to Nomad Cluster Operation document for details. Refer to the Administrative Variables, Monitoring, and Logging document for how to enable additional container monitoring for AWS.
How do I provision admin users?
The first user who logs in to the CircleCI application will automatically be designated an admin user. Options for designating additional admin users are found under the Users page in the Admin section at
How can I retrieve the passphrase and private IP address if it is lost?
SSH into into the services box, and run the following:
$ # To get the passphrase $ circleci get-secret-token CIRCLE_SECRET_PASSPHRASE=xxxxxxxxxxxxxxxxxxxx $ $ # To get private ip address $ ifconfig eth0 | grep "inet addr" inet addr:10.0.0.235 Bcast:10.0.0.255 Mask:255.255.255.0
How can I change my passphrase?
Change your passphrase on the system console (services box port 8800) settings page.
Restart the application.
initscript that you use to add builder boxes to your fleet.
New builder boxes joining the fleet will use the new passphrase. Existing builder boxes with the old passphrase will also continue functioning. But, it is best practice to restart these boxes as soon as you can to use the consistent passphrase across your fleet.
How can I gracefully shutdown a Builder instance?
Refer to the Introduction to Nomad Cluster Operation document for details.
Is it possible to run iOS/macOS builds on CircleCI?
Support for running your own macOS builders is coming soon. Contact your account team to express interest in getting on the early access list.
Why is Test GitHub Authentication failing?
This means that the GitHub Enterprise server is not returning the intermediate SSL certificates. Check your GitHub Enterprise instance with https://www.ssllabs.com/ssltest/analyze.html - it may report some missing intermediate certs. You can use tools like https://whatsmychaincert.com/ to get the full certificate chain for your server.
How can I use HTTPS to access CircleCI?
While CircleCI creates a self-signed cert when starting up, that certificate only applies to the management console and not the CircleCI product itself. If you want to use HTTPS, you’ll have to provide certificates to use under the
Privacy section of the settings in the management console.
Why doesn’t terraform destroy every resource?
We set the services box to have termination protection in AWS. We also write to an s3 bucket. If you want terraform to destroy every resource, you’ll have to either manually delete the instance, or turn off termination protection in the circleci.tf file. You’ll also need to empty the s3 bucket that was created as part of the terraform install.’
Do the builders store any state?
They can be torn down without worry as they don’t persist any data.
How do I verify TLS settings are failing?
Make sure that your keys are in unencrypted PEM format, and that the certificate includes the entire chain of trust as follows:
-----BEGIN CERTIFICATE----- your_domain_name.crt -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- intermediate 1 -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- intermediate 2 -----END CERTIFICATE----- ...
How do I debug the Management Console (Replicated)?
If you’re experiencing any issues with Replicated, here are a few ways to debug it.
- Check the current version of Replicated installed
First, make sure you have the CLI tool for Replicated installed:
- Restart Replicated and the CircleCI app
Try restarting Replicated services. You can do this by running the following commands on the service box:
sudo restart replicated-ui sudo restart replicated sudo restart replicated-agent
Then, go to your services box admin (i.e. https://YOUR-CCIE-INSTALL:8800) and try restarting with “Stop Now” and “Start Now”.
- Trying to log into Replicated
Try to log in to Replicated. You can do this by running the following commands on the service box. You will only be asked to enter password, which is the same one used to unlock the admin (i.e.: https://YOUR-CCIE-INSTALL:8800).
If you could login, then please run the following command too and give us the output.
sudo replicated apps
You are getting Error:
request returned Unauthorized for API route.. error probably because you are not logged into Replicated, so please check if you are still getting the error after successful login.
- Check Replicated logs
You can find Replicated logs under
- Check output of docker ps
Replicated starts many Docker containers to run CCIE, so it may be useful to check what containers are running.
You should see something similar to this output:
sudo docker ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 03fb873adf26 <service-box-ip>:9874/circleci-frontend:0.1.149242-d650d3c "/docker-entrypoint.s" 3 days ago Up 3 days 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp, 0.0.0.0:4434->4434/tcp e53e4f74259a6ec0a268d8c984ac6277 113b9ea03b46 <service-box-ip>:9874/circleci-slanger:0.4 "/docker-entrypoint.s" 3 days ago Up 3 days 0.0.0.0:4567->4567/tcp, 0.0.0.0:8081->8080/tcp d262cc492bd5d692d467f74d8cc39748 0a66adfbc2f0 <service-box-ip>:9874/postgres:9.4.6 "/docker-entrypoint.s" 3 days ago Up 3 days 0.0.0.0:5432->5432/tcp 423e0e6c4099fa99cd89c58a74355ffe 1c72cbef1090 <service-box-ip>:9874/circleci-exim:0.2 "/docker-entrypoint.s" 3 days ago Up 3 days 0.0.0.0:2525->25/tcp 94de52d61d464b7543f36817c627fe56 df944bb558ed <service-box-ip>:9874/mongo:2.6.11 "/entrypoint.sh mongo" 3 days ago Up 3 days 0.0.0.0:27017->27017/tcp 04a57db9f97a250c99dfdbeec07c3715 66be98cd54fe <service-box-ip>:9874/redis:2.8.23 "/entrypoint.sh redis" 3 days ago Up 3 days 0.0.0.0:6379->6379/tcp e2ce5e702c4114648718d2d5840edc56 ac2faa662bbe <service-box-ip>:9874/tutum-logrotate:latest "crond -f" 3 days ago Up 3 days 34e4d4165947f14d185d225191ba4ce8 796013f64732 <service-box-ip>:9874/redis:2.8.23 "/entrypoint.sh redis" 3 days ago Up 3 days 0.0.0.0:32773->6379/tcp dce3519e7aff9a365bd3b42ed3a6f77f
Providing us with the output of
sudo docker ps in service box will be helpful in diagnosing the problem.