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Field engineering services overview

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Field engineering team

The field engineering team at CircleCI includes customer engineers with DevOps and systems administration experience. They focus on making pipelines as efficient as possible. Field engineers work with CircleCI’s largest and most complex customers to solve their challenges.

Field engineering services

Field engineering services include engagements led by your field engineer, from consultation to training. Services come bundled with your support plan. Organizations without a support plan can select services on an individual basis. For more information, contact our Sales team.

The following services are provided by the Field Engineering team:

Support plans

We offer support plans from self-serve to fully managed. Refer to our support plan page for details.

To see your current support plan tier, CircleCI admins can:

  1. In the CircleCI web app, select your organization.

  2. Select Plan in the sidebar (you may need to select More to see Plan).